Target audience: Member services team
When a bookstore order for a physical product has been placed, the shipment fulfillment process must be completed.
Go to: Product Sales -> Shipping & Fulfillment
- View Orders to Fulfill
- Select the order(s) to be fulfilled
- Select “Fulfill Orders”
- Ship item
- Package and prepare the item
- Generally a USPS priority mail package (box or padded envelope) should be used
- Prepare the shipping label
- Mark Ship Orders
- Enter criteria if needed (suggest leaving as is by default)
- Select “Continue”
- Select the order(s) to be shipped
- Enter the tracking number as the reference (this is included on the shipping confirmation email)
- Select “Complete the Shipments”
Key words: Product, apparel, book, shipment, tracking